Expert Consultation
Discuss facility design, culture systems, species needs, production issues, and the appropriate next technical step.
Choose a contact channel
NAQDA Public Service
Technical Support & Expert Services
Get professional guidance from NAQDA's team of aquaculture specialists. We provide comprehensive technical support, laboratory services, and on-site assistance to help you succeed in aquaculture operations across Sri Lanka.
Support options
Start with the service that fits your situation
NAQDA can help identify the correct technical officer, district office, service centre, training pathway, or specialist referral for your request.
Laboratory Services
Ask for guidance on water-quality checks, suspected health issues, sampling, and the appropriate laboratory or specialist referral.
Prepare your case detailsOn-Site Support
Where a field assessment is appropriate, NAQDA can advise on the responsible district office or technical service centre.
Find the centre networkRemote Support
Send clear records, photographs, and measurements before consultation so officers can identify the correct next step.
Email your inquiryTechnical issues we can help you route
Use these categories to describe your request. The receiving officer can then connect you with the appropriate division, district office, centre, or external specialist.
Water quality & farm environment
Orientation on available water readings, water-source concerns, pond or tank conditions, and whether further assessment is needed.
- Water-source and site observations
- Available pH, temperature or dissolved-oxygen records
- Referral for suitable testing where required
Fish health & biosecurity
Initial guidance for unusual behaviour, mortality, suspected health events, movement controls, and the correct diagnostic referral.
- Incident history and affected species
- Farm biosecurity and stock-movement concerns
- Sampling or referral instructions from an officer
Hatchery, seed & broodstock
Guidance on authorised fish-seed sources, nursery and hatchery practices, broodstock management, and stocking preparation.
- Species and production-stage planning
- Seed or fingerling service referrals
- Hatchery and nursery practice guidance
Culture systems & production
Support for production records, feeding, stocking, pond, tank or cage management, and operational problem identification.
- Production and mortality records
- Feeding and stocking observations
- Operational troubleshooting and referrals
Facility & site planning
Early technical orientation on water source, site layout, proposed species, operational needs, and linked licensing requirements.
- Preliminary site and system information
- Facility layout and service requirements
- Licensing or approval pathway referral
Training & knowledge services
Find relevant practical courses, centre-based learning, technical materials, and capacity-building opportunities.
- Course and training-centre information
- Technical orientation for new operators
- Learning pathways for producer groups
Information that helps officers respond effectively
You do not need a formal report to make first contact. Supplying the following basics helps the receiving team understand the issue and choose the correct referral.
- 01Your contact and location
Name, phone number, district, farm or site location, and preferred language.
- 02Species and production stage
Species, stock age or size, culture system, stocking date, and approximate quantity.
- 03A clear issue summary
When the issue began, what changed, the scale of impact, and actions already taken.
- 04Useful evidence
Clear photographs or short videos, production records, feed changes, and available water readings.
- 05Registration information
Licence, registration, centre reference, or earlier case number if one applies.
A clear route from inquiry to follow-up
The exact route depends on the issue, location, available evidence, and the responsible technical division or centre.
Send the inquiry
Contact the head office, email your case details, or begin with the nearest NAQDA service centre.
Initial triage
The receiving team reviews the request and identifies missing information or the responsible officer.
Technical referral
You may receive guidance, a centre or laboratory referral, a training recommendation, or field-visit coordination.
Follow-up
Keep your reference details and provide requested records so the assigned team can continue the case efficiently.
Official channels
Choose how to reach NAQDA
Use the head-office contact for general routing, or start with a centre, training, or licensing page when you already know the service required.
Telephone assistance
For general inquiries and routing to the appropriate NAQDA service.
+94 11 288 2227Email case details
Useful when you need to attach photographs, records, or a concise problem summary.
info@naqda.gov.lkFind a service centre
Explore national centres and district service locations for the relevant technical pathway.
View centre directoryTraining and licensing
Use the dedicated pages for course pathways, operator preparation, applications, and compliance.
Official contact details verified from NAQDA's public contact page.
Technical-support questions
These answers clarify what the page can help with and where case-specific arrangements must be confirmed directly.
Who can request technical guidance?
Fish farmers, hatchery or nursery operators, producer groups, investors, community organisations, students, and other aquaculture stakeholders can contact NAQDA for service routing.
Can a fish-health issue be diagnosed online?
No. Photographs and records may help initial triage, but diagnosis can require case-specific sampling, testing, or referral. Follow the assigned officer's instructions.
Is an on-site visit automatically provided?
No. A responsible officer determines whether guidance, a centre visit, laboratory referral, training pathway, or field assessment is appropriate.
How long will support take and are there fees?
Timing, availability, sampling requirements, and any applicable charges depend on the requested service. Confirm these details with the receiving office before proceeding.
Does technical support replace licensing?
No. Technical guidance and licensing are separate processes. Use the Licensing Centre for applications, renewals, and compliance requirements.
Get the right support
Send a clear inquiry and let NAQDA route it correctly
Include your district, species, production stage, a short issue summary, and any useful photographs or records.